Privacy Policy

Privacy Policy

Effective Date: 11 February 2024

1. Introduction

Welcome to Little Pancakes. We respect your privacy and are committed to protecting your personal information. This policy outlines our practices concerning the collection, use, and sharing of your personal data.

2. Information We Collect

We collect information to provide and improve our services to you. This includes:

  • Personal Details: Your name, address, email, and other contact information when you make a purchase.
  • Browser and Usage Data: Your IP address and browsing behavior to understand how you interact with our website.
  • Transaction Details: Records of the products you purchase and the payment information provided.

3. How We Use Your Information

The data we collect serves to:

  • Fulfill your orders and provide customer support.
  • Improve our store and tailor your shopping experience.
  • With your permission, send you marketing communications.

4. Your Consent

We obtain your consent to process your data when you:

  • Complete a transaction.
  • Sign up for our newsletter.
  • Use our services.

You may withdraw this consent at any time by contacting us.

5. Disclosure of Your Information

We may disclose your information if required by law or if our Terms of Service are violated.

6. Shopify as Our E-commerce Platform

Our store is hosted on Shopify. Your data is securely stored through Shopify’s infrastructure and follows industry standards for protection.

7. Third-Party Services

Only necessary information is shared with third-party services that facilitate our store’s operations. We recommend reviewing their privacy policies for more details.

8. Security Measures

We employ industry-standard security measures like SSL encryption to protect your personal information.

9. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You have the option to disable cookies through your browser settings.

10. Age Restrictions

Our store is not intended for individuals under the age of 13.

11. User Experience Tracking

We use tools like Hotjar to understand user behavior. You may opt-out of this tracking via Hotjar’s opt-out options.

12. International Data Transfers

Your information may be transferred to different jurisdictions in relation to the third-party services we use.

13. Your Rights

You have rights over your personal information, including access, correction, and deletion. Contact us to exercise these rights.

14. Data Protection Officer

Reach out to our Data Protection Officer at for any concerns about data privacy.

15. Changes to This Policy

We may update this policy and will notify you of significant changes. We encourage you to review this policy periodically.

16. Contact Information

For questions or more information about our privacy practices, please contact us at:


Address: Little Pancakes, Busworks, Office 2.21, 38 North Road, Islington, London, N7 9DP, UK