Privacy Policy
Privacy Policy
Effective Date: 11 February 2024
1. Introduction
Welcome to Little Pancakes. We respect your privacy and are committed to protecting your personal information. This policy outlines our practices concerning the collection, use, and sharing of your personal data.
2. Information We Collect
We collect information to provide and improve our services to you. This includes:
- Personal Details: Your name, address, email, and other contact information when you make a purchase.
- Browser and Usage Data: Your IP address and browsing behavior to understand how you interact with our website.
- Transaction Details: Records of the products you purchase and the payment information provided.
3. How We Use Your Information
The data we collect serves to:
- Fulfill your orders and provide customer support.
- Improve our store and tailor your shopping experience.
- With your permission, send you marketing communications.
4. Your Consent
We obtain your consent to process your data when you:
- Complete a transaction.
- Sign up for our newsletter.
- Use our services.
You may withdraw this consent at any time by contacting us.
5. Disclosure of Your Information
We may disclose your information if required by law or if our Terms of Service are violated.
6. Shopify as Our E-commerce Platform
Our store is hosted on Shopify. Your data is securely stored through Shopify’s infrastructure and follows industry standards for protection.
7. Third-Party Services
Only necessary information is shared with third-party services that facilitate our store’s operations. We recommend reviewing their privacy policies for more details.
8. Security Measures
We employ industry-standard security measures like SSL encryption to protect your personal information.
9. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You have the option to disable cookies through your browser settings.
10. Age Restrictions
Our store is not intended for individuals under the age of 13.
11. User Experience Tracking
We use tools like Hotjar to understand user behavior. You may opt-out of this tracking via Hotjar’s opt-out options.
12. International Data Transfers
Your information may be transferred to different jurisdictions in relation to the third-party services we use.
13. Your Rights
You have rights over your personal information, including access, correction, and deletion. Contact us to exercise these rights.
14. Data Protection Officer
Reach out to our Data Protection Officer at privacy@littlepancakes.co.uk for any concerns about data privacy.
15. Changes to This Policy
We may update this policy and will notify you of significant changes. We encourage you to review this policy periodically.
16. Contact Information
For questions or more information about our privacy practices, please contact us at:
Email: help@littlepancakes.co.uk
Address: Little Pancakes, Busworks, Office 2.21, 38 North Road, Islington, London, N7 9DP, UK